Shipping policy
Welcome to Artisan Desk! Below are our detailed shipping policies for your reference:
- Shipping Methods
We offer various shipping methods, including standard and expedited shipping. The available options will be displayed at checkout. - Shipping Time
Orders are typically processed within 1-2 business days. Delivery times vary by location and shipping method selected. Estimated delivery times will be provided during checkout. - Shipping Costs
Shipping costs are calculated based on the weight of the items, the shipping method, and the destination. Free shipping may be available for orders over a certain amount, as specified on our website. - Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website. - Shipping Restrictions
Some items may have shipping restrictions due to their size, weight, or legal restrictions. If any restrictions apply, you will be notified during the checkout process. - International Shipping
We ship internationally to most countries. Additional customs duties, taxes, and fees may apply and are the responsibility of the customer. - Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact our customer service team within 7 days of receiving your order. We will work with the carrier to resolve the issue promptly. - Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
If you have any questions or need further assistance, please feel free to contact our customer service team at [email protected].